1 -Are the UGG products in the outlet genuine?
Yes, all our products are authentic and come directly from UGG. We offer items at reduced prices due to end of season, overstock or previous models.
2 -What types of UGG products can I find in the outlet?
Our outlet shop offers a variety of UGG products, including boots, slippers, trainers and much more. You can discover a constantly changing selection, so be sure to visit our site regularly to see the latest offers.
3 - Are there limited sizes in outlet?
The sizes available may vary depending on the products in the outlet. However, we aim to offer a wide range of sizes to suit our customers' needs.
How can I find out about new outlet offers?
To keep up to date with our latest outlet offers and promotions, you can subscribe to our newsletter or follow our social networks. This will allow you to be among the first to know about our exclusive discounts.
Are outlet items covered by a guarantee?
Yes, our outlet items are covered by our satisfaction guarantee. If you are not satisfied with your purchase, please contact us to discuss return or exchange options.
4 - Are delivery costs the same for outlet products?
Delivery charges for outlet products are generally the same as for our other items. However, we sometimes offer free delivery for orders over a certain value.
5 - Can I return an outlet product?
Yes, you can return an outlet product in accordance with our returns policy. Please see our returns policy page for more details.
6 - How can I contact customer service?
You can contact our customer service department via our contact page on the website. We are here to answer all your questions and concerns.
7 - Are outlet offers limited in time?
Yes, outlet offers are often available for a limited time or while stocks last. We encourage you to act quickly to take advantage of these special offers.